Barnardo's

Address: Unit 1a, Barnardo's, Princess Alice Retail Park, Princess Alice Dr, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B73 6RB, United Kingdom.
Phone:1213556665.
Website: barnardos.org.uk
Specialties: Thrift store.
Other points of interest: Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Used goods, Quick visit, Clothing, Credit cards, Debit cards, NFC mobile payments.
Opinions: This company has 40 reviews on Google My Business.
Average opinion: 3/5.

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Open today until 18:00.

Monday: 10:00–18:00
Tuesday: 10:00–18:00
Wednesday: 10:00–18:00
Thursday: 10:00–18:00
Friday: 10:00–18:00
Saturday: 10:00–18:00
Sunday: 10:00–16:00

Barnardo's, situated at Unit 1a of Princess Alice Retail Park in the Royal Town of Sutton Coldfield, Birmingham, is a thrift store operated by the renowned children's charity, Barnardo's. This shop is not just a retail outlet; it is a testament to the organization's commitment to transforming the lives of vulnerable children and young people across the UK. This article provides a comprehensive guide to Barnardo's Sutton Coldfield store, ensuring you have all the information you need for a visit or to support the cause.

Thrift Store: Barnardo's Sutton Coldfield is a thrift store, offering a wide range of pre-loved items at affordable prices. You can find clothing, footwear, accessories, homeware, books, and more. Every purchase contributes to the vital work Barnardo's does in supporting vulnerable children and young people.
Donations: The store welcomes donations of good-quality, saleable items. By donating, you're helping to raise funds for Barnardo's services while also reducing textile waste. The store has a dedicated donations entrance for your convenience.
Delivery Service: For those who prefer to shop from the comfort of their home, Barnardo's Sutton Coldfield offers a delivery service. You can browse and purchase items online, and have them delivered directly to your doorstep.

Barnardo's Sutton Coldfield is located at Unit 1a, Princess Alice Retail Park, Princess Alice Drive, The Royal Town of Sutton Coldfield, Birmingham, B73 6RB, United Kingdom. The store is easily accessible by various means of transport:

Car: The retail park has a large, wheelchair-accessible car park. If you're using a satellite navigation system, input the postcode B73 6RB to guide you directly to the store.
Bus: Several bus services stop near the retail park, including the 76, 78, and X10 services operated by National Express West Midlands.
Train: The nearest train station is Sutton Coldfield, approximately a 15-minute walk or a short bus ride away.

Barnardo's Sutton Coldfield store is designed to offer a pleasant shopping experience while maintaining the charity's commitment to sustainability and accessibility:

Wheelchair Accessibility: The store and its car park are both wheelchair accessible, ensuring that everyone can access the shop and its services.
Quick Visit Option: For those with limited time, the store offers a quick visit option. You can find a selection of items at the front of the store, perfect for a speedy stop.
Credit and Debit Cards, NFC Mobile Payments: The store accepts a range of payment methods, including credit and debit cards, and NFC mobile payments for added convenience.

Here's some practical information to help you plan your visit:

Opening Hours: The store is open Monday to Saturday, 9:00 AM to 5:30 PM, and on Sundays, 10:30 AM to 4:30 PM. However, it's always a good idea to check the website or give them a call before visiting, as opening hours may vary on public holidays.
Contact Information: You can reach the store by phone at 1213556665 or visit their website at barnardos.org.uk for more information.

With an average opinion of 3/5 from 40 reviews on Google My Business, Barnardo's Sutton Coldfield store has received several positive aspects from its visitors:

Affordable Prices: Many customers appreciate the low prices at which items are sold, allowing them to purchase good-quality, pre-loved items at a fraction of the cost of new ones.
Wide Range of Stock: The store is commended for its varied stock, including clothing, footwear, accessories, homeware, books, and more, catering to various tastes and needs.
Supporting a Good Cause: Several customers mention that they enjoy shopping at Barnardo's because they know their purchases are contributing to the charity's work with vulnerable children and young people.

While the store has received some negative reviews, the positive aspects highlight the store's commitment to affordability, variety, and supporting a worthy cause. Whether you're looking for a bargain, want to declutter your home, or simply wish to support a charitable organization, Barnardo's Sutton Coldfield store offers a unique shopping experience that caters to various needs and preferences.

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Monday to Saturday; 9:00 AM to 5:30 PM; and Sunday; 10:30 AM to 4:30 PM.

Use the postcode B73 6RB for satellite navigation; The retail park has a large; Wheelchair-accessible car park.

Yes; the store welcomes donations of good-quality; saleable items through a dedicated donations entrance.

Yes; the store accepts credit and debit cards; and NFC mobile payments.

Yes; Barnardo's Sutton Coldfield offers a delivery service for online purchases.

1/5

Popped in today with my wife, who enjoys browsing the books and cups (she admittedly has a bit of a cup addiction !). She picked up a small silver-plated jug for our coffee machine marked up for £3.50 and took it to the downstairs counter to pay. The staff member said, “I need to check this,” and disappeared out back for about five minutes. When she returned, she very abruptly said, “I can't sell you this.” My wife asked, “Why wouldn’t you?” and the reply was, “It was put out by mistake,” before the staff member walked off without another word. Very strange interaction and left us feeling unwelcome. I'm not sure what’s going on, but we won’t be returning.

1/5

I went on Monday with a car full of donations. I was rudely told that they couldn't take everything. This is the second time that this has happened. I understand that they might be overwhelmed with donations but they could refuse them in a pleasant manner. I doubt that I will bother donating to Barnardo's again. There are plenty of charity shops around with nice staff.

5/5

Absolutely massive charity shop and they let the dog in too. The shop was neat and tidy, and the staff were friendly.

1/5

Visited a couple of times now and I'm surprised by the poor management of this store. Judging by all the reviews I'm not alone and it seems that Barnados are in no hurry to do anything about it. The store is spread over 2 floors and is a total mess throughout. Nowadays many charity shops are run and presented in the same way as other High Street chains and as a result enjoy a higher turn over of goods and a higher footfall. Most people today were just commenting on the mess and the fact that it looked like it was just a load of tat. Barnados you are really missing a trick here. Big store great location and an opportunity to create a flagship store they would attract a lot more customers. Instead of answering' We are sorry for your poor experience today blah blah' maybe have a re-think and do something about it.

2/5

Went to have a look around but it's very untidy the displays of bric a brac and board games are messy and the rails could do with a tidy up as the sizes are all over the place. If items were kept neat it would look better. Also some of the prices are over the top. £8 for a primark jumper bit much £16 for a man's winter jumper. Who's working out the prices?

3/5

I don’t know what’s going on at this store lately but it’s an absolute mess. Always have enjoyed shopping here as they had such a nice variety of items and clean. It truly looks like dump now and no one really working. Today was our final visit.

1/5

Very rude staff especially when you take in donations went in a few weeks ago to donate some stuff for them to sell and make some money for their charity asked the assistant where shall I put them he looked at me and then totally ignored me 😞 thought maybe he’s having a bad day but there’s no need for he’s ignorant behaviour, then on Wednesday the 10th Jan 2024 this month took in 4 bags of donations at approximately 5.03pm to be stopped half way through the store by a very rude member of staff who refused my donations she rudely said no donations after 5pm 🕔 what absolutely disgusting behaviour from a charity shop member, to say I was shocked is an understatement. She’s not a volunteer but an actual paid member of staff. Absolutely unacceptable disgusting behaviour, I took my 4 bags of donations to cancer research in Perry Barr Birmingham instead who were absolutely grateful for my charitable donations. I will never shop here or donate anything ever again. If I couldn’t give any stars I would.

1/5

Awful shop at times, has been better of late on certain days so hit and miss! but a few members of staff, one I believe to be named Vicki is awfully rude and needs to treat people who donate with respect. Very bad customer service from her. Donated 26th April on morning and her sharpness has deterred me from ever donating again. I'm now expecting the same as all your other replies to discruntled customers or those that donate."so sorry to hear you had a bad experience at our Sutton Coldfield branch of Barnardos" please call blah blah blah but you do nothing about it.... I've visited the store numerous times and you can't get your act together so don't bother with the usual reply you offer!! Just sort it!! Dennis

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