River Hamble Harbour Masters Office

The River Hamble Harbour Masters Office, situated at Shore Road in Warsash, Southampton, is a vital administration hub for the bustling River Hamble Harbour. This corporate office plays a pivotal role in ensuring the smooth operation and safety of the harbour, serving both local residents and visiting boaters alike. With a 4.7/5 average rating from 31 Google reviews, the Harbour Masters Office is widely praised for its exceptional service and helpful staff.

• Harbour Management: The office oversees the day-to-day operations of the harbour, ensuring navigation safety, maintaining infrastructure, and managing moorings and marina facilities.
• Permits and Licenses: The team issues and manages permits for various activities, such as boating, fishing, and events within the harbour area.
• Information and Advice: They provide essential information and advice to boaters, including navigational guidance, weather updates, and local knowledge.
• Harbour Patrol: The Harbour Masters Office coordinates the harbour patrol service, which ensures the safety and security of the harbour users and responds to emergencies.
• Environmental Management: They play a crucial role in protecting the harbour's natural environment, monitoring water quality, and promoting sustainable practices among harbour users.

The River Hamble Harbour Masters Office is located at Shore Road, Warsash, Southampton SO31 9FR, United Kingdom, nestled in the picturesque village of Warsash. The office is positioned within easy reach of the harbour, offering convenient access for both boaters and visitors. Several public transportation options are available nearby, including bus services that stop close to the office. For those traveling by car, there is ample parking available at the wheelchair-accessible car park situated opposite the office.

• Wheelchair Accessibility: The Harbour Masters Office and its adjacent car park are both wheelchair-accessible, ensuring that the facilities can be easily used by everyone.
• Dedicated Staff: The team at the Harbour Masters Office is known for their exceptional customer service, with many reviewers praising their helpfulness, knowledge, and willingness to go above and beyond.
• Community Engagement: The office actively engages with the local community and harbour users, hosting events and offering support to promote safe and responsible use of the harbour.
• Online Presence: The Harbour Masters Office maintains an up-to-date website (hants.gov.uk) that provides essential information, news, and resources for harbour users.

• Contact Information: You can reach the River Hamble Harbour Masters Office by phone at 1489576387 or by visiting their website (hants.gov.uk).
• Opening Hours: The office is typically open Monday to Friday, from 9:00 AM to 5:00 PM. However, opening hours may be subject to change, so it is recommended to check their website or contact them directly for the most up-to-date information.
• Emergency Contact: In case of an emergency, the harbour patrol can be contacted via VHF radio on channel 12 or by calling the emergency number (02380455000).

Several positive aspects of the River Hamble Harbour Masters Office have been highlighted in customer reviews:

• Exceptional Customer Service: Many reviewers have praised the helpful, knowledgeable, and friendly staff, with one reviewer noting that "the harbour master and his team could not be more helpful, always going out of their way to deliver the best possible service."
• Safety and Peace of Mind: The Harbour Masters Office's commitment to safety and security has been highlighted, with one reviewer expressing confidence that their boats are "safe and closely watched" by the patrol boats.
• Professionalism and Efficiency: The team's professionalism and efficiency have been commended, with one reviewer noting that the office is "always very pleasant, helpful, and knowledgeable."

These positive aspects, as highlighted by customers, demonstrate the River Hamble Harbour Masters Office's dedication to providing high-quality service and ensuring the safety and satisfaction of all harbour users.