Citizens Advice County Durham

Citizens Advice County Durham, located at 54A North Road in the city of Durham, is a vital resource for individuals and families seeking advice and support on a wide range of issues. This local branch of the national Citizens Advice charity provides a comprehensive service, offering advice on topics such as benefits, employment, debt, housing, and relationships. With a commitment to providing free, confidential, and impartial advice, Citizens Advice County Durham is a lifeline for many in the community.

• Get Help: Citizens Advice County Durham offers advice and information on a broad spectrum of issues, including benefits, employment, debt, housing, relationships, separation and divorce, consumer issues, and immigration.
• Over The Phone: The service provides advice over the phone, with advisors available to help Monday to Friday, 9:00 AM to 5:00 PM.
• In Person: Face-to-face appointments are also available at their office in Durham, as well as at outreach locations across County Durham.
• Webchat: Citizens Advice County Durham offers a webchat service for those who prefer to communicate online.
• Self Help Online: The service's website provides a wealth of self-help resources, tools, and guides to help people solve their problems.

Citizens Advice County Durham is situated at 54A North Road, DH1 4SF, in the heart of Durham city center. The office is easily accessible by public transportation, with the Durham bus station and Durham railway station both within walking distance. There is no on-site parking available, but several public car parks are located nearby.

For those with mobility issues, the office is wheelchair-accessible, with a ramp leading to the entrance. The building also has a lift for easy access to the first floor.

• Volunteer-Driven: Like other Citizens Advice branches, Citizens Advice County Durham relies heavily on volunteers. These dedicated individuals, trained to provide advice and support, are the backbone of the service.
• Confidential and Impartial: The advice provided is always confidential and impartial, ensuring that clients receive the best possible support without judgment.
• Community-Focused: The service is tailored to the needs of the County Durham community, with outreach locations and services designed to reach those most in need.

• Contact Information: Phone: 8082787821; Website: citizensadvicecd.org.uk
• Opening Hours: Monday to Friday, 9:00 AM to 5:00 PM (closed on bank holidays)
• Address: 54A North Rd, Durham DH1 4SF, United Kingdom

Citizens Advice County Durham has received numerous positive reviews, with an average rating of 4/5 on Google My Business. Many reviewers praise the helpfulness and professionalism of the staff, with comments such as:

"Everybody in this CAB do their best to help!"

"Used them once a long time ago and they were excellent, helped me out when I needed it most."

These comments highlight the dedication and commitment of the volunteers and staff at Citizens Advice County Durham, who strive to provide the best possible service to their clients.