Truist

Address: 1500 Montclair Rd, Birmingham, AL 35210, United States.
Phone:2054452207.
Website: truist.com
Specialties: Bank.
Other points of interest: Drive-through, Wheelchair-accessible car park, Wheelchair-accessible entrance, Cash advance.
Opinions: This company has 18 reviews on Google My Business.
Average opinion: 3.4/5.

Truist 1500 Montclair Rd, Birmingham, AL 35210, United States

Closed today. Opens Monday at 09:00.

  • Monday: 09:00–17:00
  • Tuesday: 09:00–17:00
  • Wednesday: 09:00–17:00
  • Thursday: 09:00–17:00
  • Friday: 09:00–17:00
  • Saturday: Closed
  • Sunday: Closed

Truist, formerly known as BB&T, is a prominent financial services company that offers a wide array of banking, wealth management, and investment services. With a strong presence throughout the United States, Truist is committed to providing exceptional service and building long-lasting customer relationships. This article provides a comprehensive overview of the Truist branch located at 1500 Montclair Rd, Birmingham, AL 35210, United States.

  • Banking Services: Truist offers a full spectrum of banking services, including personal and business checking and savings accounts, certificates of deposit (CDs), and individual retirement accounts (IRAs).
  • Credit Cards: The branch provides a variety of credit card options, including rewards, cash back, and low-interest cards, tailored to individual needs and preferences.
  • Mortgages: Truist helps customers finance their dream homes by offering competitive mortgage rates, flexible terms, and personalized service throughout the home buying process.
  • Small Business Services: Truist caters to small business owners by providing tailored banking solutions, including business checking, loans, and credit cards, as well as wealth management and investment services.
  • Investments and Wealth Management: The branch offers investment services and wealth management solutions, including retirement planning, asset management, and financial planning, designed to help clients achieve their financial goals.
  • Commercial and Corporate Services: Truist provides comprehensive banking solutions for businesses of all sizes, including commercial loans, treasury management, and payroll services.

The Truist branch at 1500 Montclair Rd is conveniently located in the Mountain Brook neighborhood of Birmingham, Alabama. The branch is easily accessible from major thoroughfares such as I-459 and U.S. Highway 280.

The Truist branch at 1500 Montclair Rd offers several features designed to enhance the customer experience and accommodate diverse needs.

  • Drive-through: The branch provides a drive-through service for customers who prefer to conduct their banking transactions from their vehicles.
  • Wheelchair-accessible car park: The branch has a designated parking area for customers with mobility impairments, ensuring easy access to the facility.
  • Wheelchair-accessible entrance: The branch entrance is designed to accommodate customers who use wheelchairs or have difficulty navigating stairs.
  • Cash advance: Truist offers cash advances to eligible customers, providing quick access to funds when needed.

Truist is open for business Monday through Friday, with extended hours on Thursday evenings. The branch is closed on Saturday and Sunday to allow customers and employees to enjoy the weekend.

Truist has received 18 reviews on Google My Business, with an average rating of 3.4/5. Several customers have praised the branch for its exceptional customer service, knowledgeable staff, and the convenience of the drive-through service. Petra Long, a branch associate, has been commended for her caring and understanding approach to customer service. Customers also appreciate the branch's cleanliness and modern facilities.

One customer wrote, "Truist is my go-to bank. The staff is always friendly, and they go above and beyond to assist me. I highly recommend them for all your financial needs." Another customer commented, "The drive-through service is quick and efficient, and the branch is always clean. I'm glad I made the switch to Truist."

Overall, the positive reviews reflect Truist's commitment to providing excellent customer service and maintaining a welcoming, convenient banking environment for its customers.

More businesses in Birmingham

They offer banking; Credit cards; mortgages; small business services; investments; and wealth management.
Monday-Friday; 09:00–17:00 (with extended hours on Thursday until 6pm); closed on weekends.
Yes; it has a wheelchair-accessible entrance and parking area.
Yes; for customers who prefer to conduct transactions from their vehicles.
Yes; if you're an eligible customer.
Truist - Birmingham, Alabama
5/5

I highly recommend Truist, It's support, It's security, And it's service. If you need anything financial related, Petra Long is the best person in the business. Caring, understanding, Very explanatory, and a genuine person to work with.

Truist - Birmingham, Alabama
1/5

Deposited cash to open a new account. Truist turned off my debit card and blocked access to my funds without notification approximately one week later. Truist app still shows the funds are available, though that is a lie. They will not allow me to close my account, nor provide any timeline as to when my money will be available to me, now going into a weekend. Only deposit money you can afford for them to steal and return at their discretion.

Truist - Birmingham, Alabama
1/5

If I could put half a star or no star at all, I would. The owner of my place of business and one of my coworkers were profiled and treated so poorly today, it makes me sick. The teller was rude as ever and talked to the owner of my place of work like he was stupid (just because he doesn’t speak the best English) and spoke to my coworker like she was a criminal (she has tattoos and colored hair). They just needed assistance with payroll checks, and were treated as if they were trying to commit a crime. Shame. Don’t take your business here. There are MUCH better and kinder branches who will not make you feel like an idiot for asking simple basic banking questions.

Truist - Birmingham, Alabama
5/5

I found this branch to have exceptional customer service and professionalism. Thank you!

Truist - Birmingham, Alabama
1/5

I called the day before and asked for an appointment to speak with someone about a credit card and was told it was perfectly fine if i showed up between 12 and 12:15 the next day as i was coming on my lunch break. When I got there, there was no one to speak to me and I was told she just went to lunch. I walked in the building at 12:06 and even told the lady I spoke to that it would be on my lunch break. Extremely frustrating and unprofessional.

Truist - Birmingham, Alabama
5/5

I hope BB&T/Truist realizes what an asset they have in Regina. Her patient professionalism made my daughter's and my recent visit to the Montclair branch something to remember. Outstanding customer service made us both feel like members of a family rather than account holders. If I could leave one hundred stars I would. Thank you Regina.

Truist - Birmingham, Alabama
5/5

Wonderful friendly staff

Truist - Birmingham, Alabama
1/5

Dont walk RUN! This branch is horrible. I opened an account online but went by the branch to make a deposit. The manager, Petra, she can't find the info. Poorly informed. Never tried to help. Guess I'll keep my $35k deposit. On the other hand, the 800 number was easy as pie.

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