Acocks Green Post Office

Address: 1131 Warwick Rd, Birmingham B27 6RA, United Kingdom.
Phone:3457223344.
Website: postoffice.co.uk
Specialties: Post office, Bank, Business banking service, Courier service, Mailing service, Shipping and mailing service, Shipping service.
Other points of interest: Delivery, In-store pick-up, On-site services, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments.
Opinions: This company has 219 reviews on Google My Business.
Average opinion: 4.7/5.

Acocks Green Post Office 1131 Warwick Rd, Birmingham B27 6RA, United Kingdom

Open today until 17:30.

  • Monday: 09:00–17:30
  • Tuesday: 09:00–17:30
  • Wednesday: 09:00–17:30
  • Thursday: 09:00–17:30
  • Friday: 09:00–17:30
  • Saturday: 09:00–12:30
  • Sunday: Closed

Nestled in the heart of Acocks Green, Birmingham, the Acocks Green Post Office, located at 1131 Warwick Rd, B27 6RA, stands as a beacon of convenience and efficiency for the local community. This branch offers a wide array of services, catering to both personal and business needs, while also being commended for its accessibility and customer service. Let's delve into the details of this vital local establishment.

  • Postal Services: The core of the branch's operations revolves around postal services. This includes selling stamps, packaging materials, and providing a drop-off point for letters and parcels. They offer a range of services, such as special delivery, tracked, and signed-for options.
  • Banking Services: The Acocks Green Post Office doubles as a banking facility, offering a range of services for both personal and business customers. This includes cash deposits and withdrawals, balance inquiries, and bill payments. They also provide business banking services, such as cash management and business account support.
  • Courier and Mailing Services: The branch offers a courier service for small and large packages, providing a convenient alternative to traditional postal services. They also provide a mailing service, including mailbox rental and mail forwarding.
  • Shipping Services: For those sending parcels abroad, the Acocks Green Post Office offers international shipping services. They provide a range of options, including tracked and signed-for services, to ensure safe and secure delivery.

The post office is situated on Warwick Rd, a major thoroughfare in Acocks Green, making it easily accessible by car or public transport. The nearest bus stops are 'Warwick Rd, Acocks Green' (Stop C1) and 'Warwick Rd, Acocks Green' (Stop J1), both within a short walking distance. The nearest train station is Acocks Green, approximately a 15-minute walk away.

For those traveling by car, the post office has a small car park at the rear of the building, accessible via Ladypool Rd. Alternatively, there is on-street parking available on Warwick Rd and surrounding streets.

  • Wheelchair-Accessible Entrance: The Acocks Green Post Office is committed to being accessible to all. The branch features a wheelchair-accessible entrance, ensuring that everyone can use their services.
  • In-Store Pickup and Delivery: The branch offers an in-store pickup service for online shopping, allowing customers to collect their purchases at their convenience. They also provide a delivery service, ensuring that parcels reach their destination safely.
  • On-Site Services: The branch offers a range of on-site services, including parcel packing, weight and measure services, and a photo booth. This provides customers with a one-stop-shop for their needs.
  • Payment Methods: The Acocks Green Post Office accepts a range of payment methods, including cash, debit cards, credit cards, and NFC mobile payments. This ensures that customers can pay in their preferred method.

The Acocks Green Post Office has received a significant number of positive reviews, with an average rating of 4.7/5 on Google My Business from 219 reviews. Customers have praised the branch for its efficiency, cleanliness, and the helpfulness of the staff.

One reviewer commended the branch for its wheelchair-accessible entrance, stating that it was "very helpful for those with mobility issues." Another reviewer praised the staff for their "friendly and efficient service," highlighting their professionalism and patience.

Several customers also noted the convenience of the branch's location, citing its proximity to public transport and the availability of on-site parking. The range of services offered was also praised, with one reviewer stating that it was a "one-stop-shop for all my post office needs."

In conclusion, the Acocks Green Post Office is more than just a place to send a letter. It is a hub of convenience, offering a wide range of services to cater to the needs of the local community. Its accessibility, range of services, and commitment to customer satisfaction make it a valued and integral part of the Acocks Green neighborhood.

More businesses in Birmingham

Postal services; banking services; courier and mailing services; and shipping services.
Yes; it features a wheelchair-accessible entrance.
'Warwick Rd; Acocks Green' (Stop C1) and 'Warwick Rd; Acocks Green' (Stop J1) bus stops are within a short walking distance.
Yes; they provide an in-store pickup service.
Cash; Debit cards; and credit cards.
Acocks Green Post Office - Birmingham
4/5

Went to renew my driving licence. Wait in the queue was not a long wait even though I had three customer in front of me. The post office staff was very helpful, know exactly what to do, very efficient and prompt as well. He explained what needs to happened and was clear with what was needed in the order that is smooth. He was very polite as well. I was in and out within 10mins. I also witnessed the other staff member was also very efficient and gives good service. Even though the post office was busy, steady flow of no less than 10 customer but the place seems to have a calm. The only star that I withheld was the other business that was within the shop was not really relevant to the post office, the shop was overall has a dark and drury atmosphere, could do with more lighting in there.

Acocks Green Post Office - Birmingham
5/5

Abdul, WHAT A LEGEND! When firing lots of questions about returns, the policy, the size of the return etc. he handled me with such professionalism. He was very helpful, polite, patient and respectful. He resolved my issues within minutes and I left feeling very happy! Thanks Abdul, you deserve a raise! BOSH!

Acocks Green Post Office - Birmingham
5/5

This is a lovely post office. Staff are friendly and helpful. Nothing is too much trouble, and if they can help you, they will, and if they can't, then they will direct you to the right person/place. The only critique is that the stock levels are low, but it doesn't detract from the exceptional customer service that you receive from the staff.

Acocks Green Post Office - Birmingham
5/5

Excellent staff and brilliant service specially Abdul. What an asset to the post office I wouldn't lose him for anything. Frida you have good team hard working people

Acocks Green Post Office - Birmingham
5/5

Hi all, Just a quick review to let all know that Abdul, Amrit, and Helen all provide some of the best professional services for customers. All the above staff members carry out the duties with total care to very high standards. I have never had to wait more than a few minutes to be served. A special mention must go out to Abdul for his kindness and caring nature, which he displays to all. A real gentlemen. Respect to all the staff. Jass

Acocks Green Post Office - Birmingham
5/5

Visited the post office to send a parcel and obtain one. Brought a bag from Hazel on the shop side, who was wonderfully friendly and chatty! On the post office side, I was served by Abz who helped me send the parcel without issue, and then helped me arrange for my receiving parcel to be resent from the sorting office, where it had ended up without my knowledge. All in all, very happy and helpful staff! Thank you

Acocks Green Post Office - Birmingham
1/5

Hey there! So, I’ve got an order from Evri, and the staff member, Abdul, said he’s the manager. He told me that my parcel isn’t in the system. This isn’t the first time we’ve come to this post office, and it’s getting a bit frustrating. My husband went twice, and Abdul was quite rude to him. He didn’t seem to be very helpful or interested in assisting us. He just kept telling us that the parcel isn’t there. It’s a bit disheartening, to be honest.

Acocks Green Post Office - Birmingham
5/5

Thank you so much to Abdul who helped me out in acocks green today. Sorted my travel money and my travel card. Really helpful abd friendly service exactly the kind of customer experience you hope for ❤️

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